RETURNS AND EXCHANGES

You received the wrong item?

Each of our orders are picked and shipped by hand. We take pride in our personal customer service but unfortunately mistakes do sometimes happen. Please accept our sincere apologies if we sent you the wrong item. We kindly ask you to return the product to us and inform us about the postal costs (track and trace mail) and we will refund the costs. We will send you the right product once we have received the returned product.

We do not accept order cancellations after having shipped your order.

We want to provide just the best quality to our customers that is why we can not accept returns for gauges, leather labels or PomPons.